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The idea of Climate Coins is that of a local climate currency, supported by citizens, retail, culture and urban businesses. Learn more here.

Neukundengewinnung Einzelhandel

Acquiring new customers through greater customer satisfaction

Locally and in online retail with the Climate Coin App Acquiring new customers is the basis for lasting success for local retailers just as it is for online retailers. With the onset of the pandemic, many local retailers have ventured into online business. In 2020 and 2021, online retail has grown disproportionately, according to the HDE Monitor. But this does not mean that the situation is equally difficult for everyone in stationary retail, or that every e-commerce business is growing equally rapidly. If you want to retain your clientele or win new customers, you have to know and satisfy the